Call Center Representative (Medical/ Insurance Experience Preferred)

Rockville, MD · On-site · Full Time · Call Center / Customer Service Openings

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About the role

Position Overview: We are seeking a customer-focused Call Center Representative to join our team. This role is responsible for handling high-volume inbound and outbound calls, assisting patients, members, or providers with questions, and delivering an excellent customer experience. Candidates with medical, healthcare, or health insurance experience are preferred but not required. Hours: Monday-Friday 8am-5pm