ITSM Tool Manager (ServiceNow)

Waukegan, IL, US · On-site · Contract

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About the role

UI DesignCompliance

IT Role: ITSM Tool Manager (ServiceNow) Location: Waukegan, IL Duration: 6+ Months ONLY GC OR CITIZENS BGV will be done for the selected candidates. Designation · Technical Specialist or above Experience · 7+ Years of relevant work experience Candidate should have good Admin. Configuration / Development knowledge of:- · Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM · Experience in managing team of developers · Good Exposure of integration of ServiceNow with various ITSM and other tools. · Content Management: - developing ESS page. · UI Actions / UI policy / Access Control Lists, etc. · Writing various Server side scripts using Script Includes. · Configured License Management module for necessary Compliance check. · Used ACL’s for controlling the security mechanism in Service Now · Domain Separation and designing the Process and data flow within various domains · Experience with Web technologies/AJAX · Developing Composite Service Requests within Service catalog Module · Experience in different Integrations using web-services / MID Server, etc. · Configuring complex reports Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Rate/hr : All your information will be kept confidential according to EEO guidelines.