Residential HVAC Service Technician

Yellowstone Local is proud to represent Thomas Cooling & Heating, LLC, a trusted residential heating and cooling company serving the Winston-Salem area. If you're an experienced HVAC technician who knows how to diagnose problems accurately, make quality repairs, and treat customers right, this is an opportunity to join a team that believes in fixing systems properly instead of pushing unnecessary replacements. What's in it for You? - Hourly pay ranging from $25.00 to $30.00 per hour, based on experience and certification - Full-time position, Monday through Friday - Typical schedule: 8:00 AM–4:00 PM - No routine on-call rotation or weekend work; rare emergency weekend coverage may be required on occasion. - Health insurance — company pays 50% of employee coverage - 10 days of paid time off and paid holidays - 401(k) with company contribution - Performance-based bonus opportunities - Professional development and HVAC training opportunities - Company vehicle provided once you’re ready for independent work Why You’ll Love It Here - Join a Winston-Salem-based residential HVAC company where your technical skills and customer service matter. - Join a growing team that values technicians who take initiative, communicate well and take responsibility for the quality of their work. - Work for a company built around honesty, transparency and quality workmanship. - Company culture that values professionalism, teamwork and work-life balance. - Established customer base with repeat clients. - Your workmanship matters. The focus is on safe, accurate HVAC service and repairs that address the actual problem. - Build your career through ongoing training and professional development opportunities. - Earn merit bonuses that recognize strong performance. - Grow your residential HVAC service, maintenance, diagnostics, and repair expertise with a company looking for technicians who want to develop alongside the business. - Opportunity to grow into a service leadership/supervisory role over time. Your New Role - Work as a Residential HVAC Service Technician in Winston-Salem, North Carolina, helping homeowners maintain comfortable, safe, and efficient homes. - Diagnose residential heating, ventilation, and air conditioning systems and complete repairs efficiently and accurately. - Conduct preventive maintenance, routine HVAC inspections, and system checks to help prevent breakdowns and extend equipment lifespan. - Assist with residential HVAC installations to support proper operation, reliable performance, and energy efficiency. - Service heating and cooling equipment while following applicable HVAC standards and safe work practices. - Work with American Standard equipment, Thomas Cooling & Heating’s primary brand along with other heating and cooling equipment as needed. - Maintain accurate service records and submit paperwork promptly. - Collect customer payments when required. - Communicate directly with homeowners to understand their comfort needs, explain findings, and recommend appropriate HVAC solutions. - Deliver professional customer service and quality workmanship that supports homeowner satisfaction and dependable system performance. - Maintain tidy, professional work areas and respect customers’ homes. - Communicate clearly with customers, technicians, office staff and company leadership. - Take ownership of your work in the field and know when additional support is needed. - Be a good representative of Thomas Cooling & Heating. Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.