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Flex Security Officer

Reston, VA · On-site · Security Services

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About the role

Job Overview The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. Key Responsibilities - Complete hourly patrol route of the property using the security system - Access control for guests, tenants and vendors - Ensure no property is being damaged - Conduct of routine foot patrols in and around building. - Perform other duties as assigned - Observation and reporting of safety - Issue Banning notices to rule violators - Maintain file for Ban Notices and notify management when necessary - Maintain the appearance of the two plaza kiosks - Enforce the “no dogs on the plaza” policy - Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed - Report any unknown work that is occurring at the property to management - If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately - Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances - Close loading dock doors as needed - Report any concerns to management - Reston and Loudoun Station: Assist the Marketing team before, during, and after events as needed - Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp - Reston Station: For Special event, ensure that the plaza marketing plan is followed - Reston Station: Manage traffic coming onto the plaza and keep it moving Qualifications - High School Diploma - Must be certified security officer by the District of Columbia - Minimum of at least 1 year experience in customer-service related field - Valid driver's license without major violations - Flexibility to work after hours and weekends, as needed - Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships - Strong sense of urgency - Strong problem-solving, time management and communication skills - Must be highly credible and trustworthy, and operate with high degree of integrity - Must hold oneself and others accountable and strive for a high level of excellence - Must have a positive, can-do attitude and be able to fuel growth and innovation - Must be customer-focused and results-oriented - Must want to continuously learn and develop - Exceptional oral and written communication, active listening, and organizational skills - Ability to establish strong working relationships with others in team setting - Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment - Self-directed and able to work independently, with minimal supervision Physical Demands & Work Environment - Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach - Push, pull or lift up to 50 pounds - Continuous repetitive motions - Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards Benefits Compensation: Benefit Package:401K Match Career Development - Opportunities for Advancement within our expanding portfolio Employee Perks (to name a few): - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role