Data Entry Specialist

iScale Solutions works with technology companies to effectively scale their development, support and operations processes. - Prepares source data for computer entry by compiling and sorting information; establishing entry priorities - Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies bu using standard procedures or returning incomplete documents to the team leader for resolution - Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format - Maintains data entry requirements by following data program techniques and procedures - Verifies entered customer and account data by reviewing, correcting, deleting or re-entering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data - Tests customer and account system changes and upgrades by inputting new data; reviewing output - Secures information by completing data base backups - Maintains operations by following policies and procedures; reporting needed changes - Maintains customer confidence and protests operations by keeping information confidential - Contributes to team effort by accomplishing related results as needed - BS/BA Degree or possess relevant document specialist skills and experience - Knowledge of good documentation practices and document control principles - Working knowledge of Quality System and change control fundamental is a HUGE Plus - Excellent written and verbal communication and interpersonal skills - Superior attention to detail and organization - Ability to handle changing priorities, deadlines, and requirements in a fast-paced. demanding environment - Self-starter with ability to independently plan, organize and prioritize daily activities for self and others to achieve team deliverable - Demonstrated ability to work with teams, develop and maintain successful partnerships with other departments All your information will be kept confidential according to EEO guidelines.