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Domino's

Customer Service Rep(02825) - 1810 Court St.

Pekin, IL, US · On-site · Full-time

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About the role

Customer Support
Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 1810 Court St. location. As a Customer Service Rep, you'll play a crucial role in ensuring our customers have a great experience while enjoying our delicious pizzas. - Answer phone calls and take customer orders accurately and efficiently - Prepare and make pizzas according to company standards and customer specifications - Process cash and card transactions, ensuring accuracy in all financial dealings - Provide exceptional customer service, addressing inquiries and resolving issues promptly - Maintain a clean and organized work environment, adhering to food safety and hygiene standards - Collaborate with team members to ensure smooth operations during busy periods - Assist with various cleaning tasks throughout the shift - Handle and lift items weighing up to 25 lbs. as needed - Strong communication skills with the ability to interact professionally with customers and team members - Flexibility to work various shifts, including weekends and holidays - Ability to follow directions and adhere to company policies and procedures - Basic math skills for accurate cash handling and order processing - Physical stamina to stand, walk, and perform repetitive tasks for extended periods - Ability to multitask effectively in a fast-paced environment - Positive attitude and friendly demeanor, with an easy smile and customer-focused approach - Team player mentality with a willingness to assist colleagues as needed - Ability to lift and carry items weighing up to 25 lbs. - Food handling experience is a plus, but not required – we provide on-the-job training