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Domino's

Customer Service Rep(02802) - 305 W. Beaufort St.

Normal, IL, US · On-site · Full-time

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About the role

Customer Support
Domino's Pizza in Normal, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 305 W. Beaufort St. location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction. - Answer phone calls and take customer orders accurately and efficiently - Prepare and make pizzas according to company standards and customer specifications - Process cash and credit card transactions with precision - Provide exceptional customer service, addressing inquiries and resolving issues promptly - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations during busy periods - Assist with various cleaning tasks to uphold store cleanliness standards - Handle and lift items weighing up to 25 lbs. as needed - Strong communication skills with the ability to interact professionally with customers and team members - Flexibility to work various shifts, including weekends and holidays - Ability to follow directions and adhere to company policies and procedures - Basic math skills for accurate cash handling and order processing - Physical ability to stand for extended periods and lift up to 25 lbs. - Positive attitude and friendly demeanor, with an easy smile - Ability to work efficiently in a fast-paced environment - Team player mentality with a willingness to assist colleagues as needed - Attention to detail and commitment to maintaining high standards of cleanliness and food safety - Previous customer service experience is preferred but not required