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Domino's

Customer Service Rep(02826) - 1036 W Reynolds

Pontiac, IL, US · On-site · Full-time

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About the role

Customer Support
Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers. - Answer incoming phone calls and take customer orders accurately - Prepare and make pizzas according to company standards - Process cash and card transactions efficiently - Deliver outstanding customer service experiences - Maintain a clean and organized work environment - Assist with various cleaning tasks as needed - Lift and move items weighing up to 25 lbs. - Collaborate with team members to ensure smooth operations - Adapt to changing priorities and handle multiple tasks simultaneously - Follow company policies and procedures consistently - Excellent communication skills, both verbal and written - Strong customer service orientation with a friendly and positive attitude - Basic math skills for handling cash transactions - Ability to multitask effectively in a fast-paced environment - Basic computer skills for order processing - Physical ability to stand for extended periods and lift up to 25 lbs. - Flexibility to work weekends, holidays, and various shifts as needed - Strong problem-solving skills to address customer concerns - Team player mentality with a willingness to assist coworkers - Attention to detail in food preparation and order accuracy - Ability to follow directions and adhere to food safety standards - High school diploma or equivalent preferred, but not required