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Domino's

Customer Service Rep(02995) - 139 Illini Blvd

Sherman, IL, US · On-site · Full-time

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About the role

Customer Support
Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction. - Greet customers warmly and take food orders accurately, both in-person and over the phone - Process payments and handle cash transactions efficiently - Respond to customer inquiries, concerns, and special requests in a friendly and professional manner - Collaborate with kitchen staff to ensure order accuracy and timely delivery - Maintain a clean and organized work area, adhering to food safety and hygiene standards - Assist in preparing food items as needed during busy periods - Handle multiple tasks simultaneously during peak hours - Contribute to a positive team environment and support coworkers - Participate in promotional activities and upselling initiatives - Adapt to changing customer needs and company policies with flexibility - Excellent communication and interpersonal skills - Strong customer service orientation with a friendly and empathetic demeanor - Ability to work efficiently in a fast-paced, high-energy environment - Proven multitasking abilities and attention to detail - Basic computer skills for operating point-of-sale systems - Team player with a positive attitude and willingness to learn - Problem-solving skills to address customer concerns effectively - Flexibility to work various shifts, including evenings, weekends, and holidays - Previous customer service experience preferred, but not required - High school diploma or equivalent (preferred) - Must be at least {AGE} years of age