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Domino's

Customer Service Rep(09191) - 3100 West Iles Ave.

Springfield, IL, US · On-site · Full-time

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About the role

Customer Support
Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities. - Answer phone calls and take customer orders accurately and efficiently - Prepare and make pizzas according to company standards and customer specifications - Handle cash transactions and maintain accurate records - Provide outstanding customer service, addressing inquiries and resolving issues promptly - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations during busy periods - Assist with various tasks as needed, including cleaning and restocking supplies - Lift and move items weighing up to 25 lbs. as required - Excellent communication skills with a friendly and professional demeanor - Strong ability to follow directions and adhere to company policies - Flexibility to work various shifts, including weekends and holidays - Basic math skills for handling cash transactions - Ability to multitask and work efficiently in a fast-paced environment - Team player with a positive attitude and easy smile - Physical ability to stand for extended periods and lift up to 25 lbs. - Customer-focused mindset with a commitment to providing great service - Ability to remain calm and professional under pressure - Basic computer skills for operating ordering systems (training provided) - Food handling experience is a plus, but not required - Must be able to pass a pre-employment drug test and criminal background check All your information will be kept confidential according to EEO guidelines.