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Domino's

Customer Service Rep (02754) - 1617 Veterans Ave

Vandalia, IL, US · On-site · Part-time

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About the role

Customer Support
We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family.  Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash! Join our dynamic team as a Customer Service Representative at our Vandalia, United States location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service to our valued customers. As the face of our company, you'll play a crucial role in creating a positive and memorable experience for everyone who walks through our doors. - Greet customers warmly and take their orders accurately and efficiently - Create a fun, happy, and exciting environment for our customers - Maintain a clean and sanitized store for both team members and customers - Prepare and deliver high-quality products consistently - Develop and apply organizational and inventory management skills - Resolve customer concerns and complaints with empathy and professionalism - Multitask effectively in a fast-paced work environment - Operate various equipment and technologies within the store - Collaborate with team members to ensure smooth operations during all shifts - Adapt to changing priorities and customer needs with flexibility - Strong communication skills with the ability to interact professionally with customers and team members - Basic math skills for handling transactions and counting change - Positive, upbeat attitude with a customer-first mindset - Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds - Willingness to learn and adapt to new processes and technologies - Customer service experience preferred - Excellent multitasking abilities to handle various responsibilities simultaneously - Problem-solving skills to address customer concerns effectively - Strong teamwork and collaboration skills - Flexibility to work various shifts, including days, evenings, and weekends - High school diploma or equivalent (preferred) BENEFITS - Flexible hours - Competitive wages - Employee discount on all food items - Advancement opportunities - Paid Training