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Domino's

Customer Service Rep(02958) - 608 Vandalia St

Collinsville, IL, US · On-site · Full-time

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About the role

Customer Support
Domino's Pizza in Collinsville, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 608 Vandalia St location. As a key member of our customer-focused organization, you'll play a crucial role in ensuring our customers have a great experience with every interaction. - Answer phone calls and take customer orders accurately and efficiently - Prepare and make pizzas according to company standards and customer specifications - Process cash and credit card transactions with precision - Provide exceptional customer service, addressing inquiries and resolving issues promptly - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations during busy periods - Assist with additional tasks as needed, including cleaning and restocking supplies - Lift and move items weighing up to 25 lbs. as required - Strong communication skills with a friendly and professional demeanor - Ability to follow directions and adhere to company policies and procedures - Flexibility to work various shifts, including weekends and holidays - Physical stamina to stand for extended periods and lift up to 25 lbs. - Basic math skills for accurate cash handling and order processing - Ability to thrive in a fast-paced environment while maintaining attention to detail - Team player mentality with a willingness to assist colleagues as needed - Positive attitude and an easy smile to enhance customer interactions - Reliable transportation to and from workNote: Candidates must be able to pass a pre-employment drug test and criminal background check.