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Domino's

Assistant Manager(02967) - 427 Edwardsvillle Rd

Troy, IL, US · On-site · Full-time

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About the role

Customer Support
Domino's in Troy, United States, is seeking an enthusiastic and customer-focused Assistant Manager to join our team. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our store and delivering exceptional customer experiences. - Oversee daily store operations, including shift management and employee supervision - Interact professionally with customers and team members to maintain a positive work environment - Handle cash management and financial transactions accurately - Manage inventory and place orders as needed - Answer phones and process customer orders efficiently - Maintain store cleanliness and adhere to food safety standards - Train and mentor team members to improve their skills and performance - Assist in implementing company policies and procedures - Resolve customer complaints and concerns in a timely and professional manner - Collaborate with the store manager to achieve sales targets and improve store performance - Proven customer service experience in a fast-paced environment - Food service or retail experience preferred - High school diploma or equivalent - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in basic math and problem-solving - Ability to multitask and manage time effectively - Physical ability to lift up to 25 pounds and stand for extended periods - Flexibility to work various shifts, including evenings and weekends - Positive attitude and friendly demeanor - Attention to detail and strong organizational skills - Ability to work well under pressure and meet deadlines - Basic computer skills for order processing and inventory management All your information will be kept confidential according to EEO guidelines.