Service Desk Support - Mid-Level

About the Organization Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. Redhorse Corporation is seeking a Mid-Level Service Desk Support Engineer to provide responsive, high-quality technical support to NSB and priority program end users operating in secure environments. In this role, you will serve as a key point of contact for users requiring assistance with Bridge SECRET and Top Secret (TS) applications, troubleshooting technical issues, resolving service requests, and ensuring users can effectively access and utilize mission-critical systems. The ideal candidate is a customer-focused technical professional who thrives in a fast-paced environment, communicates effectively with both technical and non-technical users, and is comfortable supporting sensitive systems and applications across classified networks.