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Eataly North America

Restaurant Assistant General Manager

Aventura, FL, US · On-site · Full-time · Restaurant Service

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About the role

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants! The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants. - Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards - Works the floor actively, applying a hands-on approach, unafraid to get hands dirty - Hires, assigns, trains, motivates, evaluates and terminates team members as necessary - Provides in-the-moment coaching and feedback to team members, actively facilitating their growth - Manages inventory levels and replenishes goods and operating materials - Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc. - Documents, investigates and resolves employee and guest incidents - Maintains a high level of hospitality towards guests as well as within the team - Performs other duties as required or assigned   - 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals - Demonstrated problem-solving, organizational, analytical and business management skills - Excellent communication, leadership and team-building skills - Advanced proficiency in Microsoft Office - Experience with Italian cuisine and wine highly preferredJob Requirements - Availability to work a flexible schedule often including evenings, weekends and holidays - Ability to lift up to 50 pounds - Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Benefits and Perks - Medical, Dental, Vision Insurance - Paid Time Off - Paid Parental Leave - 401K with match - Bonus program - Free family meal daily - Discounts at Eataly - Classes on products and Italian cuisine - Referral bonus program - and more!