Reconciliation Specialist

About Pay.com  Pay.com is a payment orchestration and acquiring platform engineered for acceptance. We give online merchants one central hub to accept, route, optimise and manage payments worldwide. We are looking for a dedicated Reconciliation Team Lead to lead our Reconciliation team within Finance Operations at our Limassol office in Cyprus. Key responsibilities - Perform daily, weekly and monthly reconciliations of transactions and balances across acquirers, PSPs, card schemes and bank accounts. - Match internal platform data against external reports and bank statements and identify and investigate discrepancies. - Prepare merchant settlement and payout reconciliations for review, checking volumes, fees, refunds, chargebacks and reserves. - Support interchange and scheme fee validation by preparing data and flagging unexpected charges. - Assist with the daily monitoring of safeguarded merchant funds, performing checks and escalating any breaks. - Perform daily bank account reconciliations, including merchant accounts, as our banking operations go live. - Track and follow up on open items and aged breaks until resolved, keeping records and the audit trail up to date. - Communicate with internal teams and external partners to obtain information and resolve reconciliation queries. - Prepare regular reconciliation reports and assist with month-end close and audit requests. - Contribute to procedure documentation and process improvements as the team grows. Requirements - Bachelor’s degree in accounting, Finance, Economics or a related field. - 2+ years of experience in reconciliation, payments, finance operations or a similar role, preferably within a PSP, FinTech, banking or financial services environment. - Basic understanding of banking and payment flows, including settlement cycles and bank statements. - Exposure to card payments or acquiring is an advantage. - Good to advanced Excel skills (lookups, pivot tables) and comfort working with large volumes of data. - High attention to detail with strong analytical and problem-solving skills. - Well organised, with the ability to manage multiple tasks and meet daily deadlines. - Proactive team player, eager to learn in a fast-paced environment. - Fluent in English, both written and verbal. What we offer  - Competitive salary and benefits package. - Flexible working hours. - Daily lunch. - Medical insurance. - Provident fund. - Corporate, team and special events. - Professional growth and training opportunities. - Friendly and collaborative work environment. - Opportunity to gain experience in a growing company in the FinTech industry.