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Senior Renewal Operations Manager

US · Remote · Full-time · Business Development

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About the role

Customer SuccessRisk Management
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Renewal Operations Manager based in United States. This role owns the operational engine that makes renewals predictable, measurable, and efficient at scale. You will serve as a strategic business partner to Renewals, shaping processes, tooling, forecasting, data, and operational workflows. The position combines revenue operations, analytics, systems thinking, and commercial judgment across complex renewal motions. You will improve the full renewal lifecycle, from identification and assignment through risk management, quoting, close, and post-renewal data quality. The role requires strong cross-functional influence across Revenue Technology, Finance, Analytics, Sales, and Customer Success. As a senior individual contributor, you will lead through ownership and influence rather than direct management responsibility. This is an ideal opportunity for an analytical, commercially minded operator who enjoys turning ambiguity into scalable processes and measurable business improvements.