Operations Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Operations Support Specialist based in United States. Join a security-focused technology team supporting infrastructure used to monitor U.S. government networks. You’ll provide hands-on technical support across network monitoring services, cloud applications, and cybersecurity products. The role combines technical troubleshooting, customer support, infrastructure coordination, and operational problem-solving. You’ll collaborate with customers, internal security teams, and third-party vendors to resolve issues and maintain reliable services. You’ll also contribute to hardware configuration, issue replication, testing, and quality assurance for evolving cybersecurity products. The position offers an opportunity to strengthen your expertise across networking, security operations, Linux, and Windows environments. This is a collaborative, service-oriented role where responsive support and technical accuracy directly contribute to stronger cybersecurity operations.