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Intake and Case Management Specialist II

Brazil · Remote · Full-time · Support

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About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Intake and Case Management Specialist II based in Brazil. This is a fully remote opportunity for a highly organized professional supporting prospective clients and case operations. You’ll conduct intake interviews, gather critical information, and help ensure cases move forward efficiently. The role combines client communication, documentation management, medical records coordination, and case support. You’ll work independently while maintaining a high standard of accuracy, professionalism, and responsiveness. During quieter periods, you’ll contribute to additional case management activities and documentation review. Your work will directly support smooth operations and a positive client experience. This is an excellent opportunity for someone seeking a stable, long-term remote career in a collaborative environment.