Admission Specialist

The Admissions Specialist is responsible for client admissions. The admissions coordinator reports to the Admissions Director. Qualifications: • High School Diploma or GED required; Bachelor’s degree preferred in related field – such as Social Work, Psychology, or Education – preferred. • Must have essential computer skills and ability to navigate and use the company EMR. • Must be able to pass drug, nicotine, and alcohol tests. • Strong phone communication skills, with the ability to engage compassionately and professionally in sensitive, Christ-centered conversations while maintaining confidentiality and clarity. • Hold/Receive required certifications within the predetermined time limits established by the State of Arkansas and Adult & Teen Challenge of Arkansas. • Complete the specifically designed trainings and pass written examination required for certification. Competencies: • Work effectively with culturally diverse population and be sensitive to the needs of each population. • Communicate compassionately and effectively with clients, health care professionals, and the general public. • Familiar with medical terminology as it relates to mental health care and basic family practice care. • Effective documentation skills. • Able to lift up to 30 pounds. • Physically able to walk, stand, and stoop for several hours each day. Responsibilities: • Oversees client applications and admissions checklist into the program. • Ensure that all client applications are thoroughly looked through and responds within 24 hours. • Conducts follow up phone interviews with client applicants and referral sources. • Upload all appropriate information about the client to the EMR upon arrival including all necessary contact details. • Participates in Agency-wide training programs/in-services. • Familiar with the company’s policies, procedures and guidelines including all safety protocols and rules for facility. • Ensures confidentiality of client and employee information and responds to internal and external information according to company policy. • Assists in overcoming barriers to the admission of clients. • Makes necessary referrals and serves as liaison with other agencies. • Present new client intakes to interdisciplinary team. • Occasional meetings at ATCAR campus as needed. • Other duties as assigned.