General Manager, Oceania

Woodworkers build things that last. We build the software that helps them do it. INNERGY is cloud ERP made for custom manufacturers: the shops behind architectural millwork, cabinetry, and casework. Since 2016, we’ve grown into a global team of 200+ people who would rather fix a real problem than polish a slide about one. With Microvellum now part of the family, we’re connecting design, engineering, production, and delivery in one platform, and the next chapter is being written right now. Your work here won’t disappear into a queue. It will show up in how custom shops run their day.   INNERGY is the platform for the joinery industry — cloud ERP, CAD/CAM and shop-drawings services for the joinery and cabinetry manufacturers who build the casework, wall panels and fixtures inside the buildings you use every day. We’re specialists, not generalists: we replace the QuickBooks, Excel, AutoCAD and email stack most shops run on. Today that’s 520+ ERP customers and 1,800+ CAD/CAM customers, with ~25% of those within the Oceania region.  The Regional Director, Oceania role is accountable for owning the strategy, the customers, and the commercial results in the region.  This is a matrix role. The Sales, Account Management, Marketing, Customer Success and Support people serving Oceania report solid-line to their global functional leaders and dotted-line to you. You set the regional agenda and deliver it through influence and credibility rather than the org chart.  Responsibilities  Commercial  - Own the Oceania number — new business, expansion and retention  - Set regional strategy, the operating plan and segment focus; decide which parts of the AU/NZ joinery market we serve and which we don’t  - Own the regional budget and deliver a forecast leadership can plan against  - Own regional contribution margin — revenue, direct costs and the local cost base  Operational - Build and run the regional operating rhythm: pipeline reviews, account planning, escalation handling, and the cadence that keeps four functions aligned  - In partnership with Sales Leadership, drive pipeline health, forecast accuracy and deal strategy on the deals that matter  - Drive time-to-value, adoption, renewal and support quality for every AU/NZ customer  - Solve the time zone gap between the regional customer base and US-based support  People and Influence - Shape hiring profiles, participate in the recruiting, interviewing, and hiring of regional teammates, and contribute to performance conversations alongside functional managers  - Earn the trust and cooperation of global functional leaders; escalate cleanly when alignment fails  - Build what it means to work at INNERGY in this market  Market and Company - Represent INNERGY in-region: Education, associations, industry events, partnerships and the local narrative  - Serve as Oceania’s voice into product and leadership on what’s different here and what we need to win  - Operational fluency in joinery, manufacturing, construction tech or building products — credible with shop owners on margins, throughput and why the estimate was wrong  - Experience running a complex B2B software business: long cycles, multiple stakeholders, implementation-heavy products  - Prior ownership of a regional business or P&L, not just a quota  - Demonstrated results delivered through a matrix — accountable for outcomes owned by people who didn’t report to you, with a specific example they can walk through  - Exposure to both sales and post-sale functions  - Commercial judgment to decline bad-fit business and explain why  - Based in AEST/AEDT or NZST; legal right to work in Australia or New Zealand  - Willing to travel ~40% in-region plus 1–2 US trips per year  - Existing network in AU/NZ joinery, construction or manufacturing  - Experience representing a region for an offshore-headquartered company  Why INNERGY We hire for how people show up, not just what’s on the resume. Here’s what that looks like day to day: - Voice of the Customer. It starts and ends with the woodworker. We build for the people running the saws. - Education. We listen, learn, and teach. Curiosity is part of the job description. - Agile as Hell. Fast improvement beats delayed perfection. Try it, learn, ship the better version. - Transparency. We share what we know, say the hard thing kindly, and earn trust the honest way. - Problem/Solution. We run toward problems, not around them. - Quality. We deliver as if we’re the ones on the receiving end.The result is a remote team where ideas get heard, ownership is real, and good Location This is a remote role open to candidates living in country. We pay competitively based on experience, skills, and local market data, plus benefits. Your recruiter will share the pay range for this role before your first interview, and we never ask about your current or past pay. AI in our hiring process We use AI tools to help organize and screen applications. A person reviews every application and makes every hiring decision. Prefer a fully human review? Email [email protected]. Feel free to use AI to polish your resume, but keep your answers your own and leave it out of live interviews unless we invite it. Your privacy We use your information only to consider you for roles at INNERGY and handle it in line with data protection laws where you live, including GDPR. Email [email protected] to access or delete your data. Accessibility Need an adjustment at any point in the process? Email us and we'll make it work. This role is computer-based, with regular screen time and communication through digital tools. Equal opportunity Great work comes from different perspectives. INNERGY considers all qualified applicants without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national origin, disability, veteran status, or any other characteristic protected by law where you live. Recruiting scams INNERGY will never ask for payment, banking details, or equipment purchases during hiring. Every offer comes from an @innergy.com email address.