← All jobs
customer service representative- customer care
Cairo, Cairo Governorate, eg · On-site · Full-time
Apply well, not just fast
Create a free account and upload your resume to get a match score, keyword gaps, a tailored resume, a cover letter and interview prep for this job.
About the role
Customer Support
- Provide professional technical support and troubleshooting to customers.
- Identify and resolve technical issues efficiently.
- Guide customers through solutions in a clear and friendly manner.
- Document customer interactions and reported issues accurately.
- Deliver an excellent customer experience while meeting performance standards.
- Work effectively in a fast-paced, team-oriented environment.
- Excellent English communication skills.
- Strong problem-solving and troubleshooting abilities.
- Good computer and technical skills.
- Customer-focused with a professional attitude.
- Ability to multitask and work under pressure.
- Willingness to work rotational shifts, including overnight shifts.
- Previous technical support or customer service experience is a plus, but not mandatory.
salary is 20800 Net + 1100 overnight allowance