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Domino's

Assistant Manager(02828) - 2255 E Division St

Diamond, IL, US · On-site · Full-time

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About the role

Customer Support
Domino's Pizza in Diamond, United States is seeking an enthusiastic and dedicated Assistant Manager to join our team at our 2255 E Division St location. As an Assistant Manager, you'll play a vital role in driving the success of our store operations while delivering exceptional customer experiences. We're looking for a detail-oriented leader who is passionate about motivating team members, maintaining operational excellence, and fostering a collaborative work environment where every team member feels valued and supported. - Efficiently manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards - Lead, motivate, and mentor team members to maintain high standards of customer service and operational performance - Handle cash transactions, manage financial aspects of store operations, and ensure accurate record-keeping - Interact professionally with customers, addressing inquiries with empathy and resolving issues transparently and promptly - Answer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanor - Assist in maintaining a clean, organized, and safe work environment that complies with food safety regulations - Collaborate with the store manager to implement company policies, procedures, and performance initiatives - Train and onboard new team members on store operations, customer service standards, and company expectations - Ensure compliance with food safety regulations and quality control measures to maintain product excellence - Analyze store performance metrics and contribute to achieving sales targets and operational goals - Demonstrate flexibility and resilience in adapting to changing situations and peak business periods - Foster an inclusive and supportive team culture that encourages open communication and continuous improvement - Proven leadership experience in a fast-paced retail or food service environment - Strong interpersonal and communication skills to effectively manage and motivate team members - Excellent customer service orientation with a friendly, positive, and empathetic attitude - Proficiency in basic math and strong problem-solving abilities - Demonstrated ability to multitask and prioritize effectively in a high-volume setting - Physical capability to lift up to 25 pounds and stand for extended periods - Flexibility to work various shifts, including evenings, weekends, and holidays - Basic computer skills for operating point-of-sale systems and other store technology - Strong time management and organizational skills to ensure efficient store operations - Proven ability to work well under pressure and adapt to changing circumstances - Experience with cash handling and financial management in a retail environment - Demonstrated ability to train, mentor, and develop team members - Knowledge of food safety compliance and quality control standards - Conflict resolution and problem-solving skills with a transparent and assertive approach - High school diploma or equivalent (preferred) - Previous experience in the pizza industry or food service sector (a plus)