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Customer Support Representative
Richmond, VA, us · On-site · Contract · UPS
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About the role
Customer SupportAuditing
The ideal candidate will be responsible for assiting customers in a busy call center environment and being able to determine the nature of the call and directing accordingly.
Duties may include but not limited to:
- Processing the complaints
- Filing requests for customers and distribution centers
- Tracking shipments and orders
- Preparing reports
- Various administrative duties: distributing mail, filing, faxing, processing forms, auditing documents, and data input
***This position requires candidates with a great work ethic and a great attendance record.***
- 3+ years experience in the customer service field
- Previous administrative and/or call center experience is a major plus
Shift: Monday-Friday, any time between 7:00AM-7:30PM
Pay Rate: $10.00