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OLSA Resources, Inc.

Customer Support Representative

Richmond, VA, us · On-site · Contract · UPS

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About the role

Customer SupportAuditing
The ideal candidate will be responsible for assiting customers in a busy call center environment and being able to determine the nature of the call and directing accordingly. Duties may include but not limited to: - Processing the complaints - Filing requests for customers and distribution centers - Tracking shipments and orders - Preparing reports - Various administrative duties: distributing mail, filing, faxing, processing forms, auditing documents, and data input ***This position requires candidates with a great work ethic and a great attendance record.*** - 3+ years experience in the customer service field - Previous administrative and/or call center experience is a major plus Shift: Monday-Friday, any time between 7:00AM-7:30PM Pay Rate: $10.00