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Domino's

Delivery Experts (01463) - 125 S English Station Rd

Louisville, KY, us · On-site · Part-time

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About the role

Customer SupportTechnical Writing
We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family.  Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash! We are seeking enthusiastic and reliable Delivery Experts to join our team at our Louisville, United States location (125 S English Station Rd). As a Delivery Expert, you will be the face of our organization, ensuring that every customer receives exceptional service with a smile. This role offers the perfect opportunity to work independently while being part of a collaborative team that values efficiency, transparency, and customer satisfaction. You'll play a vital role in our operations by delivering products on time and maintaining the highest standards of professionalism. - Execute timely and accurate deliveries to customers throughout the Louisville area, maintaining a professional demeanor at all times - Plan and optimize delivery routes to maximize efficiency and minimize travel time while meeting daily delivery targets - Safely load, transport, and unload packages, ensuring all items arrive in excellent condition - Provide outstanding customer service by greeting customers warmly, answering questions, and addressing concerns with empathy and clarity - Maintain accurate delivery records and documentation, including signatures and delivery confirmations - Communicate proactively with dispatch and management regarding delivery status, delays, or issues - Perform vehicle maintenance checks and report any mechanical issues promptly to ensure safe operations - Navigate using GPS and mapping systems effectively to reach destinations accurately - Handle cash and payment transactions securely when required - Demonstrate resilience and problem-solving skills when facing unexpected challenges or route changes - Uphold company standards and represent our brand positively in every customer interaction - Must be 18 years of age or older with a valid driver's license - Minimum 2 years of driving history if 18 years old; minimum 1 year of driving history if 19 years or older - Must have access to an insured vehicle that meets company specifications for delivery purposes - Must pass a Motor Vehicle Record (MVR) check, meeting company-specific safety and driving standards - Strong time management and organizational skills with the ability to prioritize multiple deliveries - Excellent customer service skills and ability to communicate professionally with diverse clientele - Proficiency with GPS navigation systems and mobile technology - Physical capability to safely lift, carry, and load packages weighing up to 50 pounds regularly - Demonstrated reliability and punctuality with a commitment to meeting delivery schedules - Problem-solving mindset with the ability to adapt to changing circumstances and route modifications - Valid proof of vehicle insurance coverage - Clean driving record and willingness to maintain safe driving practices BENEFITS - Flexible Hours - Competitive wages - Earn tips daily - Paid mileage - Employee discount on all food items - Advancement opportunities - Paid TrainingFULL TIME DRIVERS BENEFITS (in addition to above benefits): - Offered Health, Dental & Vision Insurance after 60 days of employment - Voluntary accident coverage/Critical illness coverage - Flexible Spending Accounts - Ability to contribute to a 401(k)