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Domino's

Customer Service Rep(01463) - 125 S English Station Rd

Louisville, KY, US · On-site · Full-time

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About the role

Customer Support
Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction. - Greet customers warmly and take food orders accurately and efficiently - Process payments and handle cash transactions with precision - Answer phone calls and respond to customer inquiries in a professional manner - Collaborate with kitchen staff to ensure timely order preparation and delivery - Address customer concerns and resolve issues with empathy and care - Maintain a clean and organized work area - Assist in inventory management and restocking supplies as needed - Adapt to changing priorities in a fast-paced environment - Support team members during peak hours and special events - Promote new products and special offers to customers - Excellent communication and interpersonal skills - Strong customer service orientation with a friendly and approachable demeanor - Ability to multitask and work efficiently in a fast-paced environment - Problem-solving skills and the ability to handle challenging situations with grace - Team player mentality with a willingness to support colleagues - Basic computer skills for operating point-of-sale systems - Cash handling experience and ability to maintain accurate transactions - Flexibility to work various shifts, including evenings and weekends - Physical ability to stand for extended periods and lift up to 25 pounds - High school diploma or equivalent (preferred) - Previous customer service experience in food service or retail (preferred)