Customer Service Rep (01433) - 5400 Preston Hwy

We're looking for a friendly and efficient Customer Service Representative to join our team at our 5400 Preston Hwy location in Louisville, United States. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. - Greet customers warmly and handle their inquiries and orders professionally - Take phone and in-person orders accurately and efficiently - Process cash and credit card transactions - Prepare food items according to company standards - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations during busy periods - Address customer concerns and resolve issues promptly and courteously - Assist with inventory management and restocking as needed - Adhere to all company policies, food safety regulations, and quality control standards - Participate in ongoing training to improve product knowledge and customer service skills - Excellent customer service skills with a friendly and professional demeanor - Strong communication abilities, both verbal and written - Capability to work in a fast-paced environment and handle multiple tasks simultaneously - Basic computer skills for operating point-of-sale systems - Ability to follow directions and adhere to company procedures - Flexibility to work various shifts, including weekends and holidays - Physical stamina to stand for extended periods and lift up to 25 lbs - Cash handling experience and basic math skills - Attention to detail and commitment to accuracy in order taking and food preparation - Team-oriented mindset with a willingness to assist colleagues as needed - High school diploma or equivalent preferred, but not required - Previous customer service experience is a plus, but we're willing to train the right candidate All your information will be kept confidential according to EEO guidelines.