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OLSA Resources, Inc.

Field Support Technician I

Richmond, VA, US · On-site · Contract · UPS

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About the role

Customer Support
We are a global distribution company currently seeking a Field Support Technician to join our team in Richmond, VA. - Moving, installing, replacing and testing computer equipment - Performing software installations and updates - Training users - Conducting preventative maintenance - Preparing reports and conducting audits - Performing routine trouble-shooting and problem resolution and providing routine support for customers using software and systems - Will apply images to laptop and desktop computers - Configure and install network attached and local printers - Ship IT equipment to remote locations - Provide telephone support for system installation and testing - Provide documentation related to system builds and installations - 2+ yrs experience as a Field Service Technician - 1+ yrs of Customer Service experience - Strong knowledge of computers - High School Diploma or GED - Legal authorization to work in the US - 2 Month Contract +/- - Pay: DOE - Shift: Mon-Fri, 8:00AM - 5:00PM