Assistant Store Manager - Urban Jungle (The Point)

Assistant Store Manager - Urban Jungle (The Point)   Job Provider: HMS  Department: Retail Operations  Reporting to: Store Manager  Work location: Malta   Territory Responsibility: Assigned Store  Working hours: Full-time  Status: Indefinite Contract    Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear  sectors. The Group’s head office is in Malta but is also present through offices in Italy, Cyprus, Morocco,  Nigeria and Algeria.     Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first  pair of NIKE was sold in Malta.    Role purpose  Supporting the store manager in the daily business operations of the retail store. Conducting general  tasks which include supervising, communicating, and carrying out store duties to ensure the efficient  operation of the store.     The key duties and responsibilities of the role are as follows:  • Supervising, training, and motivating staff to perform at their ultimate best  • Assisting the retail store manager in planning and implementing strategies to attract customers  • Coordinating the daily customer service operations such as sales process, orders, and payments  • Tracking the progress of weekly, monthly, and annual objectives  • Monitoring and maintaining the store inventory  • Evaluating employee performance and identifying hiring and training needs  • Coaching and supporting new and existing sales associates in the store  • Suggesting sales techniques and ideas with the team to increase sales revenue  • Communicating with clients and evaluating their needs  • Evaluating consumer behavior and adjusting product positioning  • Producing reports and analysing and interpreting retail data  • Making sure that all employees adhere to company’s policies and guidelines  • Acting as a store representative and setting an example for the rest of the team  • Ensuring a high quality/standard of work and service throughout.    Core competencies, knowledge, and experience  • A minimum of 2 years’ experience working in a retail store, ideally occupying a supervisory or  leadership role  • Familiarity with financial and customer service principles  • Able to create and analyse reports, spreadsheets, and sales statistics  • Proficient user of MS Office   • Leadership and organizational abilities  • Interpersonal and communication skills  • Problem-solving attitude  • Flexibility to work in shifts