Senior Product Manager, Transportation Technology

About the Role Coupang is seeking a Product Manager to join the International Transportation Product team, responsible for building and scaling technology products that power our end-to-end transportation network across Asia. This role owns products spanning the entire transportation journey, from supplier pickup and fulfillment center movement to last-mile delivery and returns. You will work closely with operations, engineering, and data teams to develop innovative products that improve efficiency, reliability, and customer experience. This is not a Taiwan-only role. The successful candidate will have opportunities to drive transportation technology initiatives with global impact, including our strategic address intelligence platform and next-generation delivery applications across multiple markets. What You Will Do Product Ownership - Own and manage products across the full transportation lifecycle: - First Mile (Supplier → Fulfillment Center) - Middle Mile (Fulfillment Center → Delivery Station) - Last Mile (Delivery Station → Customer / Returns) - Define product strategy, roadmap, and requirements based on business needs and operational challenges. - Write detailed product requirements and work closely with engineering teams throughout the development lifecycle. - Partner with operations teams to identify opportunities for automation, efficiency improvement, and service enhancement. Transportation Technology Innovation - Lead the development of transportation technology products that improve network efficiency and delivery performance. - Drive adoption of new products through User Acceptance Testing (UAT), pilot programs, and large-scale rollout across the network. - Develop AI-powered solutions to enhance delivery quality, compliance, and operational excellence. Address Intelligence Platform - Contribute to the development of Coupang's proprietary address intelligence platform. - Build products that leverage delivery insights collected across millions of customer interactions and thousands of drivers. - Help create scalable infrastructure that improves address accuracy, route efficiency, and delivery success rates across markets. Delivery App Experience - Drive enhancements to the delivery applications used by drivers. - Work on innovative capabilities including: - Real-time delivery photo verification - Location compliance validation - Image intelligence and automation - AI-powered operational tools Cross-Functional Leadership - Collaborate with Engineering, Operations, Data Analytics, and Business stakeholders. - Make data-driven product decisions through metrics analysis and experimentation. - Influence transportation technology strategy across Taiwan and other international markets. Basic Qualifications - 8+ years of Product Management or Product Ownership experience. - Proven experience managing products from concept through launch and adoption. - Strong experience writing product requirements and working closely with engineering teams. - Excellent stakeholder management and communication skills. - Fluent English & Chinese communication skills (written and verbal). - Currently based in Taiwan Preferred Qualifications - Experience in Transportation, Logistics, Mobility, Ride-Hailing, Delivery, or Supply Chain industries. - Software Engineering background, especially candidates who transitioned from SDE to Product Management. - Experience building data-intensive or platform products. - Experience working with AI, machine learning, or operational technology products. - Experience working across multiple countries or global teams. Why Join Us? - Build transportation products with global impact. - Own mission-critical systems supporting one of the fastest-growing eCommerce networks in Asia. - Work on cutting-edge AI applications in logistics and delivery. - Influence product strategy across multiple markets, including Taiwan, Korea, and future expansion markets. - Partner with highly collaborative teams spanning Product, Engineering, Data, and Operations.