IT Systems Administrator

PSI is a leading Contract Research Organization with more than 25 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of an IT Systems Administrator to provide daily technical support. Hybrid position in São Paulo. The scope of responsibilities will include: - Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems - Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification - Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.) - Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.) - Responsibility for documentation of system problems and resolutions - Assistance with providing basic IT training to PSI staffPlease upload your CV in English - College Degree preferably in Computer Science or a related field - At least 1+ years of experience in IT - Full working proficiency in English - Microsoft Certified Desktop Support Technician (MCDST) training is a plus - Related experience in systems and network administration - Knowledge of basic systems administration tools and processes - Ability to plan, multitask and work in a dynamic team environment - Advanced communication, collaboration, and problem-solving skills We offer: - Excellent and flexible working conditions - Extensive training and friendly, collegial team - Competitive salary and benefits package - Opportunities for personal and professional growthIf you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.