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Sigma Software

Head of Office

Tiranë, Tirana County, AL · On-site · Full-time · Sigma Software (C37Wa)

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About the role

Sigma Software provides premier value IT services, focusing on helping our customers reach their business goals. We offer a flexible schedule, a culture of professional growth and development, a solid international team, world-known customers, a variety of technologies, and the reliability of a responsible employer. This is an excellent opportunity to work for a global company in a great location and to expand your skill set in a Head of Office position with Sigma Software. - Build the Sigma Software brand in the Albanian market and represent the company at a country level to create a positive image and strong visibility - Grow the company's local network and reputation across the market - Assess local market conditions and identify recruiting and business opportunities, coordinating with external recruiting partners as needed - Retain and grow the local team while monitoring employee engagement and morale - Build a strong team through coaching, training, and development, bringing out the best in office personnel - Coordinate with and report to senior management, making recommendations to improve Customer experience and drive growth - Identify areas of improvement and propose corrective actions to address challenges and capture growth opportunities - Share knowledge with other offices and headquarters on effective practices, competitive intelligence, and business opportunities - Ensure compliance with high ethical standards and all applicable regulations and laws - Experience in a similar role or as a Recruitment/HR Lead - Strong understanding of the local Albanian market - Excellent communication and presentation skills - Strong time-management, prioritization, and organizational skills - Ability to multitask  - Upper-Intermediate English level or higher