Project Manager (AI Solutions Rollout)

We are looking for an experienced Project Manager with a strong delivery mindset and a passion for AI-driven transformation projects to coordinate conversational AI initiatives across multiple teams and business units in an international environment. This is a full-time hybrid opportunity for specialists based in Germany, with regular on-site presence in Koblenz. You will play a key role in driving pilot rollouts, coordinating stakeholders, and ensuring measurable business impact across customer-focused AI initiatives. At Sigma Software, we value ownership, collaboration, and transparent execution. You’ll have the opportunity to work on innovative AI initiatives alongside experienced professionals in a dynamic and supportive international environment. - Lead end-to-end delivery of conversational AI and digital transformation projects - Coordinate cross-functional teams across business and technical domains - Manage project timelines, milestones, risks, and dependencies - Coordinate pilot rollouts across multiple business units and locations - Facilitate communication between central and local stakeholders - Monitor project progress, delivery KPIs, and business impact - Organize workshops, planning sessions, and stakeholder meetings - Ensure transparent reporting and proactive issue resolution - Support Agile delivery processes and maintain execution focus - Drive project delivery with strong ownership and accountability - 5+ years of commercial experience in Project Management within technology, digital transformation, or AI-related projects - Proven experience managing complex cross-functional projects - Strong project delivery and coordination skills - Experience with planning, task management, risk management, and dependency tracking - Experience coordinating pilot rollouts and stakeholder alignment - Ability to track project progress, KPIs, and business impact - Experience working with business and technical stakeholders in multinational environments - Good understanding of Agile project management approaches and tools - Familiarity with conversational AI solutions, chatbots, voicebots, AI agents, or similar technologies - Strong communication and workshop facilitation skills - Ability to work independently and take ownership of delivery - Advanced English level - Based in Germany with availability for regular on-site presence in KoblenzWILL BE A PLUS - Experience with AI implementation projects within Customer Operations or Customer Service - Experience with chatbot, voicebot, or AI agent rollouts - Experience managing pilots across several business units or locations - Experience working in consulting or contractor environments - Intermediate German level or higher PERSONAL PROFILE - Strong ownership and accountability mindset - Excellent organizational and coordination skills - Ability to align multiple stakeholders around priorities and timelines - Structured and transparent approach to project execution - Comfortable working in fast-moving environments - Strong problem-solving and dependency management skills - Ability to balance hands-on coordination with senior stakeholder communication