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Supply Chain and Vendor Coordinator

Pittsburgh, Pennsylvania · On-site · Full time · Franchise Operations

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About the role

Supply ChainExcelCommunication
MilkShake Factory is growing fast and behind every delicious shake and handcrafted chocolate is a supply chain that runs with precision, creativity, and care. We’re looking for a Supply Chain & Vendor Coordinator to help us scale smarter, optimize our supply network, and make sure our stores (and guests) have everything they need, when they need it. This is a hands-on role at the heart of our operations, and perfect for someone who thrives in the details, sees problems as puzzles, and loves turning coordination into results.  What You’ll Own - Distribution Channels – Oversee and optimize both broadliner and direct ship distribution programs across the system. - Order Guides & Vendor Database – Keep our systems up-to-date and accurate, managing all SKUs from smallwares to supply items. - New Store Onboarding – Lead the supply side of new location openings, including setting up vendors, managing opening orders, and ensuring a smooth start. - Vendor Relationships – Be the point person for our vendors ; build strong, clear, and collaborative working relationships. - Cost Savings & Process Improvement – Identify opportunities to save, streamline, and scale with impact. - Cross-Functional Communication – Operate as the go-to partner for operations, supply chain, and store teams. What You Bring - 2+  years of experience in supply chain, franchise, or F&B environments, ideally supporting multi-unit operations. - Strong Excel skills and comfort with managing large datasets and supply tools. - A sharp analytical mind paired with creative problem-solving instincts. - Exceptional communication.  You’ll work with vendors, operators, and internal teams daily. - The ability to manage complexity and stay calm under pressure. - A desire to grow with a company that’s building something big.