Chief of Operations (Service Delivery / O&M Lead)

Colorado Springs, CO · Hybrid · Full-time · CWS

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About the role

Owns day-to-day operational execution and 24/7/365 service delivery across a consolidated, multi-site DoD enterprise, including network operations, IT service desk / communications focal point, client systems support, and IT asset management. Primary owner of SLA / PPI performance at the operational level and of shift and coverage management across all supported installations.