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Senior Property Manager

Cincinnati, Ohio · On-site · Real Estate / Property Management

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About the role

Customer Support
Job Opportunity - Senior Property Manager with ES Properties with Cincinnati, OH Ready to bring your property management experience to a role where you can make a real impact? ES Properties is seeking a hands-on Senior Property Manager to support resident relationships, property upkeep, collections, documentation, maintenance coordination, and daily operations across a growing multifamily portfolio. Key Responsibilities: Property Management - Manage day-to-day operations for a multifamily apartment portfolio. - Conduct property inspections and address maintenance, safety, service, and turnover needs. - Ensure lease requirements, company policies, and community standards are followed. Resident Relations - Serve as a primary contact for resident questions, concerns, and escalated issues. - Communicate clearly, follow through, and support resident satisfaction and retention. Maintenance & Vendor Coordination - Work with maintenance personnel to prioritize work orders, resident requests, and turnovers. - Coordinate vendors, schedules, supplies, access, and follow-up on work quality. Collections & Administration - Manage rent collections, delinquency follow-up, and resident account questions. - Maintain accurate leases, notices, resident files, property records, and Rent Manager documentation. Team & Daily Coordination - Provide day-to-day guidance to Assistant Property Managers and property staff. - Coordinate communication among residents, maintenance, vendors, leasing, and office staff. Qualifications: - 5+ years of multifamily property management experience. - Experience managing multiple properties, communities, or residential locations. - Knowledge of leasing, collections, resident relations, inspections, maintenance coordination, and turnovers. - Strong communication, organization, follow-through, customer service, and conflict-resolution skills. Why Join ES Properties? - Join a growing Cincinnati organization that values service, teamwork, and accountability. - Make a visible difference for residents and the properties you manage. - Work with a supportive, collaborative team. CARE FOR THE PROPERTIES. SUPPORT THE RESIDENTS. FOLLOW THROUGH. Apply online today! Employer is EOE/M/F/D/V. No third‑party candidates please. #ZR