People Experience Director

Lead the People Experience Function - Lead and develop the People Experience team across People Partnership and People Operations - Set priorities, improve workflows, and establish clear ownership and accountability across the function - Support team members in their growth as strong business partners and operational leaders - Act as a senior escalation point for complex employee relations and people-related matters Operationalize People Strategy - Partner closely with the VP of People & Culture to turn People priorities and initiatives into scalable processes and day-to-day execution - Help improve how the People function operates across employee support, manager partnership, and internal processes - Bring structure, clarity, and consistency to workflows, documentation, and team operations Process Improvement & Operational Excellence - Identify operational gaps, bottlenecks, and areas for improvement - Partner on process optimization, automation initiatives, workflow standardization, and knowledge management - Use people metrics, feedback, and operational insights to improve team effectiveness and employee experience - Ensure People systems and processes support scalability, efficiency, and informed decision-making Employee Experience & Manager Support - Support initiatives that strengthen employee engagement, communication, and overall workplace experience - Partner with managers to help navigate employee situations with consistency, fairness, and good judgment - Promote a proactive, solutions-oriented approach to employee and manager support Compliance & Governance - Ensure People practices align with labor regulations, internal policies, and operational best practices - Maintain strong standards around employee documentation and sensitive people processes - Partner with Legal and Finance teams where needed