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Rocsys

Field System Engineer (USA)

San Francisco / Portland, California, United States · Remote · fulltime_fixed_term · Operations

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About the role

RoboticsProduct Management
Field Systems Engineer Are you looking to work at the intersection of mechanical, electrical, software, and robotics engineering, and do you like making complex systems operational and reliable in the field? This is the opportunity for multi-disciplinary engineers to become an important link between development and execution: you make sure our technology and platforms are integrated end-to-end, assuring that there is a system that excels in the real-life critical operations at our global customers! You make the difference As a Field Systems Engineer, you will contribute to the successful deployment, commissioning, and long-term reliability of our current and next-generation automatic coupling systems for charging electric vehicles at customer sites worldwide. This role sits at the intersection of mechanical systems, electrical controls, robotics programming, connectivity, and on-site process flows. You'll be the one connecting all of those pieces, ensuring the end-to-end system performs at a high level. You are the definitive, hands-on expert responsible for ensuring our system components function as designed and interact with the customer’s or third-party components according to the customer’s needs. You will be based near the site of one of our strategic customers and collaborating with them to make the system work. At the same time, you’ll work together with our development engineers specializing in software, hardware, robotics, and integration. You will leverage your broad knowledge to rapidly diagnose and address issues that arise on-site, serving as the technical liaison for the client and the ultimate troubleshooter for our company. To do this we rely on you to: - Execute the final integration and commissioning of complex automated industrial systems - Field test software and hardware - Serve as the multidisciplinary troubleshooter, capable of diagnosing faults, And developing and testing solutions to issues encountered - Train, and transfer system knowledge to customer operational and maintenance teams. - Translate complex field problems or other relevant data into clear reports for Development and Product Management,