Business Analyst (Growth)

Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. We are looking for a Business/System Analyst to join a team for our Growth stream. Job Responsibilities Requirements Elicitation & Specification - Gather and validate requirements with Product, Engineering, Design, and QA; turn business goals into testable artifacts (user stories, epics, acceptance criteria, business rules). - Write clear tasks for developers and QA with scenarios, parameters, constraints, and checks. System Analysis & Architecture - Understand APIs, data structures, integrations, and microservice architecture well enough to speak with engineers on their level. - Take part in architectural analysis and detail technical tasks to reduce the load on architects and developers. Delivery Support - Maintain requirements throughout delivery: manage changes, document decisions and assumptions. - Support developers and QA, and validate shipped features against requirements. - Act as the main bridge between Product and Engineering on scope, risks, and dependencies. Knowledge Base & AI - Maintain a structured, searchable knowledge base (product behavior, business logic, APIs, data, admin pages); close knowledge gaps and update docs right after releases. - Structure documentation for a vector knowledge base for LLMs and refine it where the AI can't answer. - Use AI tools (ChatGPT, Gemini, Claude) in daily work, verifying output and owning its correctness.