Business Analyst

Overview The Business Analyst – VA WebLGY supports a technology modernization and legacy system decommissioning initiative for a Department of Veterans Affairs loan guaranty program, translating business needs into clear, deliverable requirements that support Veterans and stakeholders. The role performs current-state analysis, stakeholder interviews, and capability assessments; develops user stories and breaks down requirements into actionable functionality; analyzes data requirements, business rules, and end-to-end data flows from source to screen; and maintains documentation supporting new feature development, modernization planning, and legacy system retirement. The analyst contributes to product design, specifications, and development, produces high-quality deliverables with guidance from a team lead, reviews solution options, and builds strong, collaborative relationships. This role requires 5 years of relevant experience with a bachelor’s degree, excellent written and verbal communication, strong attention to detail and problem-solving, the ability to shift priorities, leadership in ambiguous situations, and proficiency with the Microsoft Suite. Key Functions - Develop an understanding of the program's current and future technology needs and the benefits to stakeholders and Veterans. - Perform current-state analysis, stakeholder interviews, and capability assessments to support technology modernization and legacy system decommissioning planning. - Develop user stories and break down requirements into deliverable functionality. - Analyze application and business domain data requirements and business rules, understanding the data flow from source to screen across capability areas. - Document business capabilities, future-state processes, gaps, and dependencies to support modernization and decommissioning recommendations. - Maintain other documentation related to development of new features and to legacy system modernization and retirement efforts. - Contribute to the design, specifications, and development of products and solutions to meet client needs. - Create high quality client deliverables with regular supervision from team lead. - Prepare and review solution options with team lead to solve tough challenges. - Be a good teammate to the client and the delivery team, encouraging and enabling teammates to be their best selves. - Maintain positive relationships with the client. Minimum Qualifications - Bachelor's degree and 5 years of relevant experience. - An additional 2 years of experience with an Associate's Degree. - An additional 4 years of experience with a high school diploma. - Excellent verbal and written communications skills. - Strong attention to detail with proven analytical and problem-solving skills. - Can easily shift focus between high priority tasks as required. - Demonstrates leadership in the face of ambiguity, rather than waiting for direction from above. - Navigates through challenges to consistently get things over the finish line. - Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook). Preferred Qualifications or Skills - Experience supporting the WebLGY application for the Department of Veterans Affairs. - Existing Public Trust clearance at the Department of Veterans Affairs or other federal agency. - In depth knowledge of the mortgage industry. - Experience implementing Salesforce and/or AWS solutions for the federal government or Department of Veterans Affairs specifically. - Experience using JIRA and Confluence. - Experience supporting technology modernization or legacy system decommissioning assessments. - Familiarity with AI-assisted tools for requirements analysis, documentation, and process mapping. Position Details - Employment type: Full-Time, W2 - Location: 100% Remote (US-based) - Hours: 40 hours/week with availability during core business hours of 8am-5pm ET - Start date: ASAP - Eligibility: Must be eligible to obtain a Public Trust clearance