Account Receivable/Collections Specialist

About the role: - Collects purchase orders and manages collections for high-volume accounts - Resubmits invoices promptly to ensure timely customer payments - Coordinates with internal teams, vendors, and customers to resolve issues - Handles administrative requests across multiple communication channels - Maintains accurate receivables and verifies outstanding balances - Investigates and resolves payment discrepancies and deductions - Documents collection activities and updates records systematically - Supports cash application, reconciliations, and billing follow-ups - Assists the Director of Revenue Management with the monthly presentation of AR/Collection aging to Leadership. - Prepare a weekly AR/collection aging report to submit to the Director of Revenue Management. - Drives improvements in DSO, reduces bad debt, and enhances processes - Assist the Cash Application team with researching and reconciling cash on hand account/unapplied funds. - Resolves receivables issues with support centers and account managers - Coordinates billing and invoicing concerns with internal departments - Assists with credit memo offsets and unapplied cash research - Recommends and implements process improvements for operational efficiency   Requirements: - A bachelor's degree is highly preferred. - Strong Excel skill set, including V-Lookup/pivot tables, etc. - 3+ years of commercial AR/collections. - Ability to interpret complex contracts and agreements. - Excellent written, verbal, and interpersonal skills. - Strong problem solving and analytical abilities. - Highly detail oriented. - Ability to multitask, prioritize, and manage time effectively. - Thrive in a fast-paced, dynamic, and innovative environment. - Proactive work ethic and team player with a positive attitude and independent thinkers - empowered to make decisions without immediate supervision. - Experience with MS Dynamics is a strong plus. Tech Requirements - Processor: Intel iCore 5, Ryzen 5, or higher - RAM: 16GB or more - Setup: Dual Monitor - OS: Windows 11 Pro - Accessories: Noise-canceling headset & camera