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Encora

Storage Platform Engineer

Kuala Lumpur · On-site · Malaysia Team

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About the role

Technical WritingEmbedded Systems
Key Responsibilities - Administer and maintain enterprise storage infrastructure across production, DR, and non-production environments. - Perform storage provisioning, capacity management, performance tuning, replication management, and lifecycle planning. - Lead storage hardware and software upgrades, firmware updates, migrations, and technology refresh initiatives. - Manage SAN environments, storage networking, zoning, multipathing, and connectivity troubleshooting. - Support business-critical insurance applications requiring high availability and stringent recovery objectives. - Design and implement storage replication, backup integration, disaster recovery, and business continuity solutions. - Monitor storage utilization, performance metrics, trends, and proactively address capacity or performance risks. - Collaborate with infrastructure, database, virtualization, cloud, and security teams during projects and operational activities. - Support regulatory and audit requirements related to data retention, protection, security, and operational resilience. - Develop and maintain storage architecture documentation, SOPs, operational runbooks, and technical standards. - Participate in incident management, root cause analysis, problem management, and service improvement initiatives. - Provide technical leadership and mentoring to junior infrastructure engineers.