Inside Sales - Project Orders

What you’ll do: - Work independently to service the needs of our customers, both internally and externally. - Responsible for all actions related to orders with nuclear source holders, Approval Drawing Orders & orders that require special payment terms (L/C; Progress Payment; Bank Guarantee). - Recommend further review from Inside Sales – Technical or Inside Sales – Projects to clarify order model and/or pricing issues when required. - Identify documentation requirements such as quality plans, spare parts lists, drawings, manuals and production plans. - Create and assemble final customer submittals, including data books. - Understand contract terms and apply them against the order fulfillment process using CRM system and other documented processes. - Provide engineering assistance and facilitate development of bills of material by engineering design group when special engineering is required. - Initiate resolution for all credit holds via contact with Accounting. Coordinate Cash in Advance order with Accounting. - Coordinate requirements between production, licensing, logistics, field service, and customers to ensure on-time and accurate order fulfillment and payment. - Initiate fulfillment planning process (includes Letters of Credit, bonds, inspection requirements, special packaging, logistics, etc.). - Acknowledge orders per customer instructions via required documents or electronic systems. - Complete and maintain Manufacturing Schedule and Progress Reporting per customer requirements. - Schedule and oversee (if required) customer inspection with quality department. - Authorize and enforce customer shipments from storage. - Track orders and generate invoices for order released to ship through CRM system. What you'll need: - 2 year degree, preferably in a Technical field, - AND related customer service and/ project management experience. - OR equivalent combination of education and experience. - Proficiency in Microsoft Office products.