Work Order Specialist

We're looking for a detail-oriented Work Order Specialist to manage the flow of work orders between our office and our contractor network. You'll be the critical link that keeps jobs moving — making sure every contractor has the information, documentation, and approvals they need before they step on-site, and following up to confirm each job is accepted and on track. What You'll Do - Create, assign, and track work orders for contractor teams using Remi's proprietary work order platform - Review job details for completeness (scope, materials, customer info, access notes) before assignment - Confirm contractor acceptance of each work order and follow up on outstanding assignments - Serve as the point of contact for contractors with questions about job specs or requirements - Coordinate with sales, project managers, or customer service to resolve missing or unclear information - Flag scheduling conflicts, delays, or missing documentation before they become problems - Maintain organized records of work orders, approvals, and communications Who We're Looking For - 1–3 years of experience in operations, dispatch, scheduling, or administrative coordination preferred, but not required — we're happy to train the right person - Highly organized with strong attention to detail — nothing falls through the cracks on your watch - Comfortable juggling multiple work orders and priorities at once - Clear, professional communicator, both in writing and over the phone - Proactive problem-solver who follows up without being asked twice - Comfortable learning new systems quickly — full training on our internal software is provided, no prior experience with it required - A team player who can work well with contractors, sales staff, and management alike