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Customer Service & Sales Apprentice (Depot Operations)

Saxmundham, Suffolk · On-site · Full-Time · Customer Services/ Sales Support

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About the role

CCustomer Support
Job Summary Join CMT's depot team supporting the Sizewell C project, one of the UK's largest infrastructure developments. Gain hands-on experience in customer service, sales, quotations, order processing and depot operations while working alongside experienced colleagues and building a long-term career within CMT. Key Responsibilities - Process customer orders accurately and efficiently - Prepare customer quotations - Support sales activity and customer enquiries - Serve customers collecting orders from the depot - Answer incoming telephone calls - Resolve customer queries and issues - Support depot administration and record keeping - Build relationships with customers and site personnel - Learn about products, stock management and depot operations - Deliver excellent customer service at all times Required Skills - Strong communication skills - Customer-focused approach - Good IT skills - Attention to detail - Organisation and time management - Teamwork - Positive attitude and willingness to learn Qualifications - GCSE Grade 4/C or above in English and Maths preferred - Eligible to undertake a Level 3 Business Administrator Apprenticeship Benefits / Career Development - Level 3 Business Administrator Apprenticeship - Structured training and mentoring - Opportunity to support the Sizewell C project - Long-term career prospects within CMT - Progression opportunities including Assistant Depot Manager Working Hours Monday-Friday, 7:45am-5:15pm 42.5 hours per week (excluding breaks)