Field Service Engineer Technician

Basic Function: Work with customers and/or contractor supervision to install new machines and retool projects. Debug and start-up new machine installation and retool projects, perform service calls on customer machines. Duties and Responsibilities:  Understands the work to be done (The Performance Plan) and is technically competent.  Plans his work and the work of others, to meet schedules and budgets.  Communicates the plan and progress with customer and Ingersoll.  Performs the technical work required or supervises other Ingersoll employees in the performance of the required tasks.  Creates a good impression of Ingersoll to the customer.  Have a good image, professional, competent and efficient.  Have good appearance and proper conduct in the customer's plant.  Instructs customer in operation of installed machines.  Reports market opportunities. Core Competencies: Skills:  Must understand all levels of production machine equipment.  Must be able to direct other people and work with the customer.  Must be able to diagnose machine problems and make recommendations to solve them.  Verbal and written communication skills.  Must be technically competent in mechanical, electrical and hydraulic areas. Education:  High school education (or GED) with specialized knowledge obtained through less than one year education or training obtained on-the- job or through other training.  Previous completion of R&M Awareness Course required, or completion within one year of job assignment. Experience:  Five to ten years experience in a similar field. Other:  Previous machine installation and service work required.  Previous supervision experience helpful.  Must be willing to travel domestic and foreign. All your information will be kept confidential according to EEO guidelines.