Telemarketing Borrower Team Leader

- Responsible for distributing database to telesales officer, directing and guiding the telesales method of selling, offering, and handling products to Customers - Leads and monitors activities of Telesales Representatives to ensure effective performance. - Support sales team and monitor the quality of phone calls and Customer communications. - Provides motivation to Representatives through individual contact, goal setting, periodic meetings and recommendation of incentive plans. - Trains staff on products and services (through formal training and one-on-one coaching/ mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business. - Compile all information for the generation of monthly reports, including monthly and quarterly revenue tracking and forecasting. - Min 1 years of Telesales Leader Experience - Experience hiring and developing a telesales team. - Experience coordinating projects & campaigns across teams.  - Ability to multitask and execute in a fast-paced, team-oriented environment - Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis - Strong problem solving skills and ability identify root causes - Working knowledge of medium-large operations in fintech or bank call center