Partnership Support Officer

- Inputting data and archiving documents - Handling correspondence (emails, letters, phone calls) with employee loan customers - Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers - Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers - Assisting in the preparation of reports or office documents - Guiding HR partners in filling out employee loan data templates - Following up on documents with relevant internal or external parties (HR partners/customers) - Organizing the data room containing employee loan documents - Assisting with other administrative tasks as needed by the team or supervisor - Minimum Bachelor Degree from reputable universities with a minimum GPA of 3.0. - Minimum of 2 years of work experience - Proficient in English (written and spoken) - Proficient in Microsoft Office (Word, Excel, PowerPoint) - Strong attention to detail