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IT Support Officer
Jakarta, Special Capital Region of Jakarta, ID · On-site · Contract · Engineering
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About the role
- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
- Do some light coding to automate tasks.
- Provide some technology & procedure initiatives to create more effective IT Support workflow.
- Minimum 2 years of experience in IT Support.
- Good knowledge of network, hardware, software, and printer troubleshooting.
- Strong problem-solving skills.
- Good communication and interpersonal skills.