Roadside Service Technician - Fort Mill Ford

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. At Fort Mill Ford a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc. The Roadside Technician will be responsible for responding to service calls and providing on-site automotive support to customers experiencing vehicle issues. This includes tasks such as jump starts, tire changes, fluid top-offs, battery testing, and basic inspections. Duties and Responsibilities: - Respond to roadside assistance calls in a timely and professional manner - Perform essential services such as jump starts, tire changes, lockouts, fluid top-offs, and battery testing - Conduct basic vehicle checks and inspections, reporting any major concerns to the Service Advisor - Keep service equipment and vehicle in clean, working condition - Follow proper procedures for safe vehicle handling and roadside operations - Communicate clearly with customers and teammates to ensure seamless service - Maintain accurate service records and documentation for each job - Use tools and materials efficiently to avoid unnecessary waste - Follow all company safety policies and immediately report any incidents - Prior experience in automotive maintenance or roadside assistance preferred - Strong mechanical aptitude and a problem-solving mindset - Willingness to work flexible hours, including weekends or evenings if needed - Excellent communication and customer service skills - Ability to work independently in outdoor conditions - Valid driver’s license with a clean driving record - Must be authorized to work in the USA - Must be able to pass a pre-employment background check, drug test, and MVR screening Compensation (Hourly: Flat-Rate): -  $20.00 / hour - Based on experience, certifications, and skill level - Tenure Bonus Program*: - Starting at 6 months, earn up to $3.50/hour on every flat-rate hour turned - Bonus increases with tenure and is paid annuallySchedule: - FULL-TIME - Sundays Always Off - Saturday Availability RequiredPerks & Benefits: - Medical, Dental & Vision Insurance - $0 Monthly Premium for Technicians after 12 months** - Reduced Rates for Dependent Coverage** - 401(k) with Company Match - Paid Time Off that Increases with Tenure - Closed on Thanksgiving & Christmas - Employee Pricing on Vehicles, Parts & Service - Free & Discounted Gym Membership Options - Exclusive Travel Discounts on Hotels, Flights & Rentals - OEM Certification & Paid Manufacturer Training Opportunities - Career Growth within a Fortune 500 Company*Tenure bonus eligibility begins after 6 months. **Coverage begins at hire; premium-free medical starts after 1 year of service.